Data Privacy & Security
A mortgage application includes some of your most sensitive information: income, Social Security number, bank accounts and credit. Federal law, mainly the Gramm-Leach-Bliley Act, sets rules for how mortgage companies collect, share and protect it.
- Licensed mortgage broker
- Company NMLS 2783307
- Equal Housing Opportunity
Our commitment
Your Information. Protected at Every Step.
Protecting customer data is one of our highest priorities. HomyLoan uses safeguards designed to protect sensitive information throughout the loan process.
We collect the information needed to process your loan and share it only as described in our privacy notice and as the law allows.
Our security practices include:
- Administrative, technical and physical safeguards designed to protect your information
- Secure ways to share documents with your loan officer
- Access limited to people who need it to work on your loan
- Ongoing attention to new fraud and security risks
What the law requires
What privacy law requires
The Gramm-Leach-Bliley Act (GLBA) applies to financial institutions, including mortgage brokers. The CFPB oversees its privacy rules, and the FTC enforces its Safeguards Rule for non-bank companies like ours.
A privacy notice
You must receive a privacy notice that explains what personal information is collected, who it's shared with and why, and how to opt out of certain sharing.
The Safeguards Rule
Companies must keep a written information security program with administrative, technical and physical safeguards that fit their size and the sensitivity of the data.
Credit report rules
Under the Fair Credit Reporting Act, your credit can only be pulled for a permissible purpose, such as the loan you applied for.
Limits on sharing
Information may be shared to process your loan, such as with a lender, appraiser or title company, or as the law requires. Some other sharing needs your chance to opt out.
What it means for you
Your privacy rights
- To receive a privacy notice explaining how your information is used and shared.
- To opt out of certain sharing with unaffiliated companies, as described in the notice.
- To a free credit report from each nationwide credit bureau at annualcreditreport.com.
- To dispute errors on your credit report with the credit bureau.
How HomyLoan follows it
How we handle your information
- We ask only for what's needed to review your loan options and complete your application.
- We share your file with the lender you choose and the parties needed to close your loan.
- We use safeguards designed to protect your information and limit access to those working on your loan.
- Closing funds go to your title company or closing attorney, not to us. If anyone claiming to be HomyLoan, LLC asks you to wire money, call us at (830) 200-0016.
Protect your closing funds
How to avoid wire fraud
Wire fraud is one of the most common scams in home buying. Criminals pose as a title company, agent or lender and email fake wiring instructions, often just before closing. Wired money is very hard to get back, so verify before you send.
- 1Expect wiring instructions only from your title company or closing attorney, and treat any change by email or text as a red flag.
- 2Before you wire, call the title company at a phone number you already know, from its official website or your contract, never one in the email.
- 3Confirm the account details out loud, and call again after sending to confirm the money arrived.
- 4If something seems wrong, call your bank right away to try to stop the transfer, then report it to the FBI's IC3.
If something goes wrong
How to file a complaint
If you think your information was misused, or you were targeted by a closing scam, report it. Act fast on wire fraud: call your bank first.
FBI Internet Crime Complaint Center (IC3)
If you sent money because of a fake wiring email or call, contact your bank immediately, then file a report with IC3.
ic3.govFederal Trade Commission (FTC)
Report fraud, scams and identity theft. If your identity was stolen, IdentityTheft.gov walks you through a recovery plan.
reportfraud.ftc.govConsumer Financial Protection Bureau (CFPB)
The federal agency for mortgage complaints, including disclosures, credit discrimination and loan originator conduct. The CFPB forwards complaints to the company and tracks the response.
consumerfinance.gov/complaintPrivacy and security FAQs
Always verify wiring instructions by calling your title company at a phone number you already know, never one from an email or text. Scammers often send fake instructions that look real right before closing.
Call your bank immediately and ask it to recall the wire. Then report it to the FBI at ic3.gov and tell your title company and loan officer.
GLBA is a federal law that requires financial institutions, including mortgage brokers, to explain their information-sharing practices in a privacy notice and to protect customer data under the Safeguards Rule.
Your loan officer, the lender you choose, and the parties needed to close, such as the appraiser, title company and credit bureaus. Our privacy notice explains this in detail.
No. Closing funds go to your title company or closing attorney, not to your mortgage broker. If anyone claiming to be us asks for a wire, call us at (830) 200-0016.
Related policies
More on how we protect borrowers
- Equal Credit Opportunity ActCredit decisions based on finances, not personal traits.
- Fair Housing ActNo discrimination in housing or mortgage transactions.
- Fair lendingHow federal fair lending laws work together.
- Dodd-Frank ActThe CFPB, Ability-to-Repay and loan originator rules.
- Advertising standardsWhat rates and terms in our marketing do and don't mean.
- State laws and regulationTexas licensing and home equity rules.
- About HomyLoanWho we are and how we work as a mortgage broker.
- NMLS Consumer AccessVerify Company NMLS ID 2783307.
Licensing and trust
Licensed, and easy to verify
HomyLoan, LLC is a licensed mortgage broker, Company NMLS ID 2783307. You can confirm our license status at any time on NMLS Consumer Access, the official public lookup run by the Nationwide Multistate Licensing System.
License details
Public record on NMLS Consumer Access
- Legal name
- HomyLoan, LLC
- License type
- Mortgage broker
- Company NMLS ID
- 2783307
- Individual NMLS ID
- 2658032
Equal Housing Opportunity. We do business in accordance with the Fair Housing Act and the Equal Credit Opportunity Act.
Questions?
Ask a licensed loan officer
If something about your loan or your rights isn't clear, ask us. We'll explain it in plain language or point you to the right agency.
This page is general information, not legal advice.